Privacy Policy

Last updated: January 2025

Your Privacy Matters: PixelArtNexus is committed to protecting your privacy and being transparent about how we collect, use, and protect your information. This Privacy Policy explains our data practices in clear, understandable terms.

1. Information We Collect

Account Information

When you create an account with PixelArtNexus, we collect:

  • Email address - Used for account identification, authentication, and communication
  • Authentication data - Provided by Auth0 and Google when you sign in
  • Username and profile information - Generated automatically or customized by you
  • Email verification status - To ensure account security

User-Generated Content

  • Pixel art creations - All artwork you create using our tools
  • Canvas data - Layer information, tool settings, and project files
  • Profile images - Custom profile pictures you upload
  • Saved projects - Up to 20 canvases and 100 images stored in your cloud account

Usage and Preference Data

  • Application settings - Theme preferences, keybinds, tool configurations
  • Performance settings - Brush performance mode, import preferences
  • Usage analytics - How you interact with our platform for improvement purposes
  • Local storage data - Canvas state and preferences stored in your browser

Technical Information

  • Device and browser information - For compatibility and performance optimization
  • IP address and location data - For security and analytics purposes
  • Cookies and tracking data - For authentication, preferences, and advertising

2. How We Use Your Information

Core Service Functionality

  • Providing and maintaining your PixelArtNexus account
  • Syncing your settings and artwork across devices
  • Enabling authentication and account security
  • Storing and retrieving your creative projects

Platform Improvement

  • Analyzing usage patterns to improve our tools and features
  • Optimizing performance and user experience
  • Developing new features based on user needs
  • Troubleshooting technical issues

Communication

  • Sending important account and service updates
  • Responding to your support requests and feedback
  • Notifying you of policy changes or new features

Legal and Safety

  • Enforcing our Terms of Service and Community Guidelines
  • Preventing fraud, abuse, and unauthorized access
  • Complying with legal obligations and requests

3. Information Sharing and Third Parties

Authentication Services

Auth0: We use Auth0 for secure authentication. Auth0 processes your login credentials and provides us with your email and basic profile information. Auth0's privacy practices are governed by their own privacy policy.

Google Authentication: When you sign in with Google, Google shares your email and basic profile information with us through Auth0. This is governed by Google's privacy policy.

Data Storage

Xano Backend: Your user settings, artwork, and account information are stored securely on Xano's cloud infrastructure. All data transmission is encrypted using HTTPS.

Advertising

Google AdSense: We use Google AdSense to display advertisements. Google may collect information about your visits to our site and other sites to provide targeted ads. You can opt out of personalized advertising by visiting Google's Ad Settings.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

  • Encryption: All data transmission uses HTTPS encryption
  • Access Control: User settings are tied to Auth0 user IDs, ensuring users can only access their own data
  • Secure Storage: Data is stored on secure cloud infrastructure with appropriate safeguards
  • Regular Updates: We regularly update our security practices and systems

While we implement strong security measures, no system is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

5. Your Rights and Choices

Account Control

  • Access: You can view and edit your account information and settings at any time
  • Deletion: You can delete your artwork, settings, and account data
  • Export: You can download your artwork and project files
  • Settings: You can modify your preferences, theme, and privacy settings

Communication Preferences

  • You can opt out of non-essential communications
  • Essential service communications (security alerts, policy changes) cannot be disabled

Advertising Choices

  • You can opt out of personalized advertising through Google Ad Settings
  • You can use ad blockers, though this may affect site functionality

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

  • Account data: Retained until you delete your account
  • Artwork and projects: Retained until you delete them or your account
  • Usage analytics: Aggregated data may be retained indefinitely for improvement purposes
  • Legal requirements: Some data may be retained longer if required by law

7. Children's Privacy

PixelArtNexus is intended for users aged 12 and older. We do not knowingly collect personal information from children under 12. If you believe we have collected information from a child under 12, please contact us immediately.

Users between 12-18 should have parental permission before using our services.

8. International Users

PixelArtNexus is operated from the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify users of significant changes through our platform
  • For material changes, provide additional notice as required by law

Your continued use of PixelArtNexus after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

We will respond to privacy-related inquiries within 30 days.